click2.ai

PROJECT OVERVIEW

OVERVIEW

Role: UX / UI Designer, Researcher

Timeline: 3 Weeks

Category: Product Design

Tools: Figma, Google Workspace, Zoom, Slack

Role: UX / UI Designer, Researcher

Timeline: 3 Weeks

Category: Product Design

Tools: Figma, Google Workspace, Zoom, Slack

View Prototype

View Figma File

View Prototype

View Figma File

CHALLENGES

Click2.ai is an AI-powered browser extension that simplifies social media tasks for professionals.

Our team conducted a UX audit to optimize the user experience, ensuring key features were

intuitive, data-driven, and aligned with human-centered design (HCD) principles.

Click2.ai is an AI-powered browser extension that simplifies social media tasks for professionals.

Our team conducted a UX audit to optimize the user experience, ensuring key features were intuitive, data-driven, and aligned with human-centered design (HCD) principles.

RESEARCH

Heuristic Analysis: Identified usability issues across all user flows, including the absence of autosave, unclear error messages, insufficient recovery options, and inadequate feedback mechanisms.

Design Inconsistencies: Evaluated navigation patterns, ambiguous icons, and cognitive load concerns to enhance usability and improve decision-making within the interface.

User Interviews with Job Seekers: Conducted qualitative research to understand professional users’ behaviors, AI-assisted content creation needs, and customization preferences. Analyzed key pain points and expectations to ensure the tool aligned with real-world workflows.

Persona Development: Created "Sophie Carter," a job seeker requiring an adaptive, AI-driven experience with seamless customization options to optimize LinkedIn content creation.

Redesign Focus: Prioritized enhancements to dropdown menus, configuration panel, and personalization settings to improve accessibility and usability.

SOLUTION

The final design for Click2.ai delivers an efficient and highly customizable experience, leveraging AI

and advanced analytics to support professional content creation.

The final design for Click2.ai delivers an efficient and highly customizable experience, leveraging AI and advanced analytics to support professional content creation.

CONFIGURATION PANEL

• Enhanced for easy personalization.

MESSAGING

• Strengthened community engagement.

REDESIGNED MENUS

• Clearer labels and navigation.

PERSONALIZATION

• Smarter customization for users.

CONFIGURATION PANEL

• Enhanced for easy personalization.

MESSAGING

• Strengthened community engagement.

CONFIGURATION PANEL

• Enhanced for easy personalization.

MESSAGING

• Strengthened community engagement.

REDESIGNED MENUS

• Clearer labels and navigation.

PERSONALIZATION & SETTINGS

• Smarter customization for users.

REDESIGNED MENUS

• Clearer labels and navigation.

PERSONALIZATION & SETTINGS

• Smarter customization for users.

DESIGNS

Click the below image of our configuration panel redesign for a deeper look:

Click this image of our configuration panel

redesign for a deeper look:

TESTIMONIAL

In the words of Robert Deck, Founder & President, Engage Partners & Click2.ai:

"Jarrett demonstrated exceptional skills as a UX designer. His ability to conduct insightful user interviews and synthesize findings into actionable feedback greatly enhanced the user-centricity of our tool. A standout moment was his initiative in identifying and addressing a potential issue with our product, flagged during one of his user interviews. His detailed communication of the issue not only showcased his diligence but also reflected his collaborative spirit and commitment to excellence."

"Jarrett demonstrated exceptional skills as a UX

designer. His ability to conduct insightful user

interviews and synthesize findings into

actionable feedback greatly enhanced the

user-centricity of our tool. A standout moment

was his initiative in identifying and addressing a

potential issue with our product, flagged during

one of his user interviews. His detailed

communication of the issue not only showcased

his diligence but also reflected his collaborative

spirit and commitment to excellence."

For Robert's full letter of recommendation, please contact me directly.

For Robert's full letter of recommendation, please

contact me directly.

CONTACT

Looking to start a project or you need consultation? Feel free to contact me.

West Hollywood, CA, USA

Resume

Looking to start a project or you need consultation? Feel free to contact me.

West Hollywood, CA, USA

Resume